Free delivery for all items to mainland England, Scotland, Scottish Highlands, Wales, Northern Ireland and the Republic of Ireland. On request free Saturday delivery for all standard and bespoke memory foam mattresses and overlays, unless otherwise stated. Please email deliveries@extracomfort.co.uk or write to us.
We deliver to all of Europe. Please e-mail deliveries@extracomfort.co.uk for delivery charges.
Your shopping basket will display the estimated delivery period which is normally 2-5 working days after order confirmation. Should we be unable to deliver within this time period, we will advise you accordingly and you are within your rights, after receiving such an advice, to cancel your order.
Our special couriers and Parcelforce guarantee next day delivery after pick up from our warehouse. For deliveries to Scottish Islands and Channel Islands please contact us or email to deliveries@extracomfort.co.uk.
Items send by First Class Recorded Post will usually arrive within 24 hours.
All our memory foam mattresses and some of the memory foam overlays are delivered by special courier and must be signed for at the delivery address. Mattresses and overlays cannot be left unattended. In case of an unsuccessful delivery our courier will return for a second attempt to deliver, usually the next working day. Should this prove to be unsuccessful again, the goods will be returned to our warehouse and it will be your responsibility to arrange for collection at your expense. Regretfully, due to the return costs to our warehouse, an extra charge of £45 will apply and we cannot release the goods until you have paid this extra charge in full.
In case of an unsuccessful delivery by Parcelforce or First Class Recorded Post a note will be left at the delivery address informing you of the event. Those items can usually be collected at your local sorting or post office. Collection is entirely your responsibility.
It is possible that the delivery time for bespoke items may be longer than 2-5 working days. We will advise you of the approximate delivery time once your order has been confirmed.
Should you have any questions or queries about delivery, please e-mail deliveries@extracomfort.co.uk, write or telephone us.